DATA PRIVACY RULES
These Data privacy rules apply to the owner of this website, Crystal Consult Ltd, Stobrečka 15, 21 000 Split.
We take the protection of personal data belonging to our users and those interested in our offers very seriously. We adhere strictly to the provisions of the General Data Protection Regulation (GDPR) and the Act on the Implementation of the General Data Protection Regulation.
Please read these Rules carefully to understand the reasons and methods for collecting and using your personal data.
I. Purpose of data processing
We process your personal data due to legal regulations, for the fulfilment of contractual obligations, or for taking actions prior to entering into a contract, or based on our legitimate interests, unless such interests are overridden by the interests or fundamental rights and freedoms of individuals that require the protection of personal data.
If we cannot process personal data based on the aforementioned legal grounds, we will request your consent. If processing is based on your consent, you have the right to withdraw your consent at any time. You must inform the data controller of the withdrawal of consent by sending an email to: info@crystalconsult.hr or by post to: Crystal Consult Ltd, Stobrečka 15, 21 000 Split. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
We do not collect more data about you than is necessary, nor do we sell or publicly disclose the collected data.
II. Data collection
Some of your personal data may be collected from the forms you fill out on our website (name, surname, email, phone number), details of your visit to our website, including data that may result in your identification, such as your Internet Protocol (IP) address. Some data is collected automatically – by using web cookies, about which you can read more in the Cookies section.
When we collect data through video surveillance, we do so in accordance with legal provisions and in justified cases for the purpose of protecting employees, visitors, and property.
III. Personal data protection measures
We process collected personal data with the mandatory application of appropriate legal, technical and organisational security measures to prevent any unauthorised processing of personal data. Access to personal data is granted only to those employees and exclusively to the extent necessary to provide specific services.
We retain collected personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is specified by applicable legal regulations.
IV. Your rights related to personal data
You can contact us at any time to exercise your rights:
- Right of access to personal data
- Right to rectification of personal data
- Right to erasure of personal data
- Right to restriction of processing of personal data
- Right to object to the processing of personal data
- Right to lodge a complaint with a supervisory authority.
These rights can be exercised by sending a request to the email of the data protection officer:
- info@crystalconsult.hr or
- Crystal consult Ltd
DATA PROTECTION OFFICER
Stobrečka 15
21 000 Split
The right to lodge a complaint with a supervisory authority
In accordance with the applicable legal regulations governing the protection of personal data, every request, complaint or inquiry will be resolved as soon as possible and no later than 15 days from receipt.
When establishing contact and receiving requests, we will make reasonable efforts to verify the identity of the applicant and prevent unauthorised processing of personal data.
In case of infringement of any of the rights within this Policy, a complaint regarding the processing of personal data can be submitted to the Personal Data Protection Agency at the following address:
Personal Data Protection Agency: Selska 136 HR-10000 Zagreb azop@azop.hr
COOKIES
I. GENERAL
Cookies are small text files used by websites to enhance the user experience. The law allows us to store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies, we need your permission.
If you would like to find out more about cookies, please visit Cookiepedia – all about cookies.
Web cookies
- Necessary Cookies
- Necessary cookies make a website usable by enabling basic functions such as page navigation and access to secure areas. The website cannot function properly without these cookies.
- Statistical cookies
- Name Purpose Duration
- _gat – Google Analytics // Statistics Tracking // 1 day
- _gat_gtag – Google Analytics // Statistics Tracking // 1 day
- _gid – Google Tag Manager // Statistics Tracking // 1 day
- _gcl_au – Google AdSense // Statistics Tracking // 3 months
- _ga – Google Analytics // Statistics Tracking // 2 years
- Name Purpose Duration
II. GOOGLE ANALYTICS
Please note that this website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer that enable an analysis of your use of this website. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there.
IP anonymisation has been activated for this website. Therefore, Google will truncate your IP address within Member States of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and processing of the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en.
III. FACEBOOK
This website uses so-called social network plug-ins (“Plugins”) for the social network Facebook, provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are marked with a Facebook logo or the addition “Facebook social network plug-in” or “Facebook social plug-in”. An overview of Facebook plug-ins and their appearance can be found at: http://developers.facebook.com/docs/plugins.
If you access a page of our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plug-ins is transmitted directly from Facebook to your browser and becomes part of the page. Through this connection, Facebook receives information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example, by clicking the “Like” button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. Furthermore, the information is published on your Facebook profile and displayed to your Facebook friends. Facebook may use this information for the purpose of advertising, market research and tailoring Facebook pages to meet needs. For this purpose, Facebook creates usage, interest, and relationship profiles, e.g., to evaluate your use of our website in relation to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of the Facebook network. If you do not want Facebook to directly associate the data collected about our web presence with your Facebook profile, you must log out of Facebook before visiting our website. The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your related rights and privacy settings, can be found in Facebook’s data protection notes: https://www.facebook.com/policy.php.
IV. NEWSLETTER
If you subscribe to the newsletter offered on our website, the data requested from you will be used only for the purpose of sending the newsletter. If you wish to unsubscribe from the newsletter, you can do so in the manner described within the newsletter itself.